Last Updated: December 2025
Introduction
Nutrition & Lifestyle (en.dinhduongdoisong.com), operated by XIM., JSC, is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website.
By accessing and using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1. Personal Information
When you interact with our website, we may collect the following information:
- Contact Information: Name, email address, phone number
- Account Information: Username, encrypted password
- Profile Information: Age, gender, health information (if you voluntarily provide)
- Communication Content: Comments, questions, feedback submitted through forms
1.2. Automatically Collected Information
When you visit our website, we automatically collect:
- Technical Data: IP address, browser type, operating system, device information
- Usage Data: Pages viewed, time spent, referral source, click patterns
- Cookies and Tracking Data: (See Section 7)
1.3. Information from Third Parties
We may receive information from:
- Social media platforms (if you log in via Facebook, Google)
- Web analytics services (Google Analytics)
- Advertising partners (Google AdSense)
2. How We Collect Information
We collect information through:
✅ Directly from You:
- When you subscribe to newsletters
- When you create an account
- When you contact us via email or forms
- When you leave comments
✅ Automatically:
- Cookies and tracking technologies
- Google Analytics and analytics tools
- Server logs
✅ From Third Parties:
- Social networks when you interact with our content
- Payment service providers (if applicable)
3. How We Use Your Information
We use your information for the following purposes:
3.1. Provide and Improve Services
- Operate and maintain the website
- Personalize your user experience
- Analyze and improve our content
- Develop new features
3.2. Communication
- Send newsletters and updates (if you subscribe)
- Respond to inquiries and support requests
- Send information about policy changes
- Conduct user surveys and research
3.3. Marketing and Advertising
- Display relevant advertisements (Google AdSense)
- Measure marketing campaign effectiveness
- Send information about related products/services (with your consent)
3.4. Security and Legal Compliance
- Detect and prevent fraud
- Protect rights and safety of users
- Comply with legal obligations
- Resolve disputes
4. Information Sharing and Disclosure
We DO NOT sell your personal information to third parties. However, we may share information in the following circumstances:
4.1. Service Providers
We share information with trusted partners to:
- Host data (web hosting services)
- Send marketing emails
- Provide web analytics (Google Analytics)
- Process payments (if applicable)
These partners are bound by confidentiality agreements and may only use information as directed by us.
4.2. Legal Requirements
We may disclose information when:
- Required by law enforcement or government agencies
- Necessary to protect our rights and property
- Investigating fraud or security violations
- Complying with U.S. laws and regulations
4.3. Business Transfers
In the event of a merger, acquisition, or asset transfer, user information may be transferred to third parties. We will notify you in advance.
4.4. With Your Consent
We may share information for other purposes with your explicit consent.
4.5. Advertising Partners
We use Google AdSense to display advertisements. Google and other ad partners may use cookies to serve ads based on your prior visits to our website or other websites. For more information, see Section 7 (Cookies and Tracking Technologies).
5. Data Security
We implement security measures to protect your information:
5.1. Technical Measures
- ✓ SSL/TLS encryption for data transmission
- ✓ Password encryption using strong algorithms
- ✓ Firewalls and intrusion detection systems
- ✓ Regular security updates
- ✓ Periodic data backups
5.2. Administrative Measures
- ✓ Limited access to information
- ✓ Employee security training
- ✓ Confidentiality agreements with partners
- ✓ Regular security audits
5.3. Important Notice
⚠️ While we strive to protect your information, NO method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
You are also responsible for:
- Keeping your password confidential
- Using strong passwords
- Logging out after use on shared devices
- Updating security software
6. Data Retention
We retain your information for the following periods:
- Account Information: Until you request deletion or 3 years of inactivity
- Analytics Data: 26 months (per Google Analytics)
- System Logs: 12 months
- Marketing Emails: Until you unsubscribe
After these periods, we will delete or anonymize data, unless required by law to retain it longer.
7. Cookies and Tracking Technologies
7.1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website.
7.2. Types of Cookies We Use
Essential Cookies:
- Ensure the website functions properly (cannot be disabled)
Functional Cookies:
- Remember your preferences and settings
Analytics Cookies:
- Help us understand how users interact with the website (Google Analytics)
Advertising Cookies:
- Display relevant advertisements (Google AdSense and third-party ad networks)
- Track ad performance and user interactions
7.3. Third-Party Cookies
Google AdSense:
- Google uses cookies to serve ads based on your prior visits to our website or other websites
- Google’s use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the internet
- You may opt out of personalized advertising by visiting Google Ads Settings
Google Analytics:
- We use Google Analytics to analyze website traffic and usage
- You can opt-out by installing the Google Analytics Opt-out Browser Add-on
7.4. Managing Cookies
You can control cookies through:
- Our cookie consent banner
- Browser settings to block or delete cookies
- Private/incognito browsing mode
- Third-party opt-out tools
Note: Disabling cookies may affect your website experience.
7.5. Other Tracking Technologies
- Web Beacons: Track email opens
- Local Storage: Store data in your browser
- Google Analytics: Analyze traffic and user behavior
8. Your Privacy Rights
You have the following rights regarding your personal information:
8.1. Right to Access
Request to view the personal information we store about you.
8.2. Right to Correction
Update or correct inaccurate information.
8.3. Right to Deletion
Request deletion of your personal information (subject to legal requirements).
8.4. Right to Restrict Processing
Request limitations on how we use your information.
8.5. Right to Object
Object to processing of your information for marketing purposes.
8.6. Right to Data Portability
Request a copy of your data in a portable format.
8.7. Right to Withdraw Consent
Withdraw previously given consent at any time.
8.8. Right to Opt-Out of Sale (CCPA)
California residents have the right to opt-out of the sale of personal information. We do not sell personal information.
8.9. Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
How to Exercise Your Rights:
Send your request to: admin@dinhduongdoisong.com
We will respond within 30 days of receiving a valid request.
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
9.1. Right to Know
You have the right to know:
- What personal information we collect
- Categories of sources from which we collect information
- Business purposes for collecting information
- Categories of third parties with whom we share information
9.2. Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions.
9.3. Right to Opt-Out
We do not sell your personal information. If our practices change, we will update this policy and provide a “Do Not Sell My Personal Information” link.
9.4. Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights, including by:
- Denying goods or services
- Charging different prices or rates
- Providing a different level or quality of services
9.5. Authorized Agent
You may designate an authorized agent to make requests on your behalf. We may require proof of authorization.
9.6. Verification Process
To protect your privacy, we will verify your identity before fulfilling requests. We may ask for additional information to confirm your identity.
Contact for CCPA Requests:
📧 Email: admin@dinhduongdoisong.com
10. Children’s Privacy (COPPA Compliance)
Our website is NOT directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete that information.
Age Requirement: You must be at least 18 years old to use this website, or have parental consent if between 13-17 years old.
11. Third-Party Websites
Our website may contain links to external websites. We are NOT responsible for:
- Content of these websites
- Their privacy policies
- Their data collection practices
We recommend reading the privacy policy of any website you visit.
12. International Data Transfers
Your information may be transferred to and processed on servers located outside Vietnam (e.g., cloud services). We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
If you are located in the European Economic Area (EEA), we comply with GDPR requirements for international data transfers.
13. Do Not Track Signals
Some browsers have a “Do Not Track” (DNT) feature that signals websites you visit that you do not want your online activity tracked.
Our website currently does not respond to DNT signals. However, you can control tracking through:
- Cookie settings
- Browser privacy settings
- Third-party opt-out tools
14. Email Communications
14.1. Newsletter Subscriptions
If you subscribe to our newsletter, we will send you:
- Regular content updates
- Health and nutrition tips
- Promotional information (with your consent)
14.2. Unsubscribing
You can unsubscribe at any time by:
- Clicking the “Unsubscribe” link in any email
- Contacting us at admin@dinhduongdoisong.com
We will process your unsubscribe request within 10 business days.
14.3. Transactional Emails
We may still send you non-promotional emails related to:
- Your account
- Security alerts
- Policy updates
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in our practices
- New legal requirements
- Technology and best practices
When we make significant changes, we will:
- Update the “Last Updated” date
- Notify you via email or website banner
- Request renewed consent (if required)
We recommend reviewing this policy periodically.
16. Data Breach Notification
In the event of a data breach that affects your personal information, we will:
- Investigate the incident promptly
- Notify affected users within 72 hours (as required by law)
- Inform relevant authorities
- Take steps to prevent future breaches
17. User Generated Content
When you post comments, reviews, or other content on our website:
- Your content may be visible to other users
- We are not responsible for how others use your publicly shared information
- Be cautious about sharing personal information in public areas
18. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Data Protection Contact:
- 📧 Email: admin@dinhduongdoisong.com
- 🏢 Company: XIM., JSC
- 📍 Address: To 37, Cum 6, Phu Thuong, Tay Ho, Hanoi, Vietnam
Response Time: We will respond within 5-7 business days.
19. Legal Compliance
This Privacy Policy is established in accordance with:
- California Consumer Privacy Act (CCPA)
- Children’s Online Privacy Protection Act (COPPA)
- General Data Protection Regulation (GDPR) – for EU visitors
- Vietnam Law on Cybersecurity 2015
- Decree 13/2023/ND-CP on Personal Data Protection
- Other applicable U.S. and international laws
20. Consent and Acceptance
By using the Nutrition & Lifestyle website, you acknowledge that:
- ✓ You have read and understand this Privacy Policy
- ✓ You agree to the terms outlined herein
- ✓ You consent to the collection and use of information as described
If you do not agree, please do not use our website.
Additional Information for EU Users (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under GDPR:
Legal Basis for Processing
We process your data based on:
- Consent: When you provide explicit consent
- Contract: To fulfill our services to you
- Legal Obligation: To comply with laws
- Legitimate Interests: For business operations and improvements
Data Protection Officer
For GDPR-related inquiries, contact: admin@dinhduongdoisong.com
Right to Lodge a Complaint
You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
Summary of Your Rights
| Right | Description | How to Exercise |
|---|---|---|
| Access | View your personal data | Email us |
| Correction | Update inaccurate data | Email us or update in account |
| Deletion | Request data deletion | Email us |
| Opt-Out | Stop marketing communications | Click unsubscribe or email us |
| Portability | Get data in portable format | Email us |
| Object | Object to data processing | Email us |
Email for all privacy requests: admin@dinhduongdoisong.com
Thank you for trusting Nutrition & Lifestyle with your information!